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WATCH TALK: Pulling parts accounts could backfire for Swiss watch industry

A vibrant independent watch repair and servicing industry underpins the value of pre-owned and vintage watches, argues Anthony Cousins. Without it, the current price bubble could burst.

Luxury Watch Repairs plans to open workshops in Manchester and New...

Luxury Watch Repairs is planning to open facilities in Manchester and New York this year, as well as moving into larger premises close to...

Cousins claims minor victory as Swiss court agrees to limit scope...

Anthony Cousins, managing director of watch parts specialist Cousins Materials House, has issued an update on legal proceedings between his company and Swatch Group. The...

Watch Guy seeks answers to spare parts stoppage

The founder of watch servicing and repair business and website The Watch Guy has launched a customer satisfaction survey to investigate how watch owners...

Give the customer what they want

As watch servicing and repair services are being reclaimed by the big manufacturers at an alarming rate it’s rare to see a retailer investing...

Laing the Jeweller invests in new watch workshop

Scotland's Laing the Jeweller has added a purpose-built watch workshop to its Edinburgh store to meet growing demand from its clients. The retailer, which also...

Welcome to the aftersales revolution

By Rachael Taylor & Kathryn Bishop Aftersales services have long been hidden in the workshop but as mechanical watches gain popularity, brands and retailers...