Posted inHOT 100 2014, Others
HOT 100 2014: Keith Sheppard, SWICO
The watch industry loves a story about thousands of man hours being dedicated to creating the perfect mechanical complication. SWICO has committed similar amounts of time, skill and energy into transforming its customer relationship and service processes. This sort of business process reengineering is the type of unheralded effort that the WatchPro Hot 100 likes […]