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Chrono24 adds 7.5% buyer’s surcharge on purchases

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Chrono24 has introduced a temporary surcharge of 7.5% on all purchases made in the United States.

The surcharge is effective immediately, and will only be applied in the United States, a spokesperson confirmed to WatchPro.

In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed to “run Chrono24 in a profitable manner that is sustainable in the long term”.

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“Unfortunately, we have been confronted with some major changes on very short notice, including increased payment fees, changes to our US tax structure, and an increase in warranty-related refunds,” the statement continues.

The surcharge will be paid by the buyer, and Chrono24 appears to concede this could make prices less competitive unless sellers absorb the cost or use other paid-for services.

“To keep market prices competitive, we will be waiving the sales fee for all Trusted Checkout transactions that already include sales tax and bear the costs on our end. We are working hard to maintain competitive prices for our users and dealers and will continue to do so in the future,” Chrono24 says.

7 COMMENTS

    • This is funny, I was just about to buy a watch and I refreshed the page and that 7.5% was tagged on. I should have been faster I guess. But I like Chrono24 so I’m not complaining. They gotta do what they gotta do.

      • Chrono24 Sucks! They collect a total of 14% for just being a middle man. 7.5% from buyers and 6.5% from sellers. That’s not good business. I’m out! Gonna take my business somewhere more appreciated.

  1. 7.5% IS ABSOLUTELY REDICULOUS. I WILL NEVER EVER EVER EVER PAY THAT. GOODBYE CHRONO24. SEE YOU LATER ALLIGATOR. BOMBACLAUD!

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