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aBlogtoWatch founder Ariel Adams argues this year has shown brands must master building lasting relationships with customers, or they will move on.
Authorised dealers are the retail experts. They are best at delighting customers across physical and digital stores.
Wristwatch industry recovery will be painfully slow unless hiring and career development practices are radically revised.
Although Rolex watches cannot be sold online, it does not mean they should not be promoted by their authorised dealers.
Even as the world is enduring global economic shutdown, luxury watch brands continue to plan the next phase of their sales strategies – which, for many companies, will rely heavily upon internet sales.
Coronavirus is forcing every business in the world to confront their digital vulnerabilities and the luxury watch business is further behind than most.
aBlogtoWatch founder Ariel Adams argues that retailers need to build their own brand, not simply rely on Swiss watchmakers to define them.
Several theme emerged during panel discussions between retailers, brands and watch collectors at the United Arab Emirates summit.
aBlogtoWatch founder Ariel Adams argues that the watch industry is losing vital advocates by failing to support specialist journalism.
aBlogtoWatch publisher Ariel Adams gives WatchPro readers his insight into how CEO George Kern is transforming Breitling.
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