Posted inNEWS, Others, UK
Eight ways to make the most of webchat
Customer service technology specialist Sabio has identified eight key factors to help businesses engage more effectively through webchat. Webchat, which enables live customer service representatives to assist website visitors with enquiries, is one of the fastest-growing digital customer service channels, with 37% engagement which Sabio states is higher than both Facebook and Twitter. Matt Dyer, […]
