Posted inNEWS

74% of consumers check goods return service before deciding where to shop

The importance of offering a returns service that meets with customer expectation has been underscored by a new study into customer expectation around online delivery. The IMRG Blackbay UK Consumer Home Delivery Review 2016 showed that while UK shoppers are “relatively satisfied” with the quality of online delivery, there is also a gap developing between […]

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